- Contact us for a Return Authorization (RA) number before returning any merchandise for any reason.
- The Arizona Hiking Shack is not responsible for merchandise returned without an RA number.
- Returned merchandise will be inspected and subject to a 15% restocking fee.
There will be absolutely no returns on rope, webbing, webbing products, books or videos, unless the item was received in a damaged condition and an RA number request is received within 5 days of receipt of shipment.
Items in the Bargain Boneyard are sold "As Is" and "As Available". There are no guarantees and no returns, other than from manufacturers when applicable. Any warrantees/guarantees will be directed to the manufacturer. Online purchases are subject to stock availability.
On all other returns, an RA must be requested within 15 days of invoice date.